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What a it support specialist earns, by metro

A it support specialist in Sacramento-Roseville-Folsom has a median wage of $106,040. In Guayama the median is $29,490. That is a 3.6-fold difference for the same job title, which is unusually wide even by the standards of a country this large — and it means a national average for this role is close to meaningless.

IT Support Specialist — nationalBLS OEWS · May 2025
$61,860Median annual
$29.74Median hourly
$40,98010th percentile
$100,54090th percentile
717,190Employed nationally
Median means half earn more and half earn less — it says nothing about how far. The percentile columns are where the information is.

What the percentile band tells you

Ten per cent of it support specialists earn below $40,980 and ten per cent above $100,540 — a 2.45× band. The upside from median to 90th percentile is 63%, which is a normal amount of room for experience and specialisation to matter. An offer below the 25th percentile is worth questioning; one above the 75th is worth taking seriously.

Why the range is 3.6× wide

7 of the ten best-paying metros for it support specialists are in CA. When one state dominates the top of the table like this, cost of living is doing part of the work but rarely all of it — state licensing rules, public-sector pay scales and the presence of a few large employers usually explain the rest. If you are comparing an offer in CA against one elsewhere, adjust for housing before concluding anything.

Highest paying metros

Metropolitan areaMedianHourly LQEmployed
Sacramento-Roseville-Folsom CA $106,040 $50.98 2.77 13,820
San Jose-Sunnyvale-Santa Clara CA $93,590 $45.00 1.11 5,790
Carson City NV $93,560 $44.98 3.81 560
San Francisco-Oakland-Fremont CA $89,440 $43.00 0.98 10,770
Vallejo CA $81,280 $39.08 0.5 330
Santa Maria-Santa Barbara CA $80,520 $38.71 1.04 960
Napa CA $79,050 $38.01 0.45 160
Yuba City CA $78,420 $37.70 0.7 160
Seattle-Tacoma-Bellevue WA $78,330 $37.66 1.56 15,030
Bridgeport-Stamford-Danbury CT $78,070 $37.54 1.32 2,460
Washington-Arlington-Alexandria DC-VA-MD-WV $77,860 $37.43 1.28 18,510
Boston-Cambridge-Newton MA-NH $77,850 $37.43 1.09 13,580
Santa Rosa-Petaluma CA $76,900 $36.97 0.55 520
Santa Cruz-Watsonville CA $75,720 $36.41 0.47 210
New York-Newark-Jersey City NY-NJ $75,690 $36.39 0.84 36,580
Denver-Aurora-Centennial CO $75,480 $36.29 1.34 9,960
El Centro CA $75,460 $36.28 0.42 130
Los Angeles-Long Beach-Anaheim CA $75,070 $36.09 0.71 20,660
Boulder CO $74,380 $35.76 1.93 1,710
San Diego-Chula Vista-Carlsbad CA $74,020 $35.59 0.74 5,260
Salinas CA $73,540 $35.36 0.4 340
New Haven CT $73,210 $35.20 0.89 1,150
Riverside-San Bernardino-Ontario CA $72,140 $34.68 0.45 3,540
Redding CA $71,940 $34.59 0.49 160
Trenton-Princeton NJ $71,920 $34.58 1.07 1,180

Lowest paying metros

Metropolitan areaMedianHourly LQEmployed
Guayama PR $29,490 $14.18 0.76 40
Ponce PR $30,090 $14.46 0.73 210
Arecibo PR $30,490 $14.66 0.75 120
Puerto Rico nonmetropolitan area $33,610 $16.16 0.43 60
Mayaguez PR $34,640 $16.65 1.38 330
Aguadilla PR $34,830 $16.74 0.99 220
San Juan-Bayamon-Caguas PR $36,720 $17.66 1.47 4,690
Southwest Alabama nonmetropolitan area $37,390 $17.98 1.11 330
North Arkansas nonmetropolitan area $41,930 $20.16 0.37 200
West South Dakota nonmetropolitan area $43,170 $20.76 0.46 130

Where the role is most concentrated

Metropolitan areaMedianHourly LQEmployed
Carson City NV $93,560 $44.98 3.81 560
Sacramento-Roseville-Folsom CA $106,040 $50.98 2.77 13,820
Provo-Orem-Lehi UT $59,390 $28.55 2.16 3,040
Lansing-East Lansing MI $50,840 $24.44 2.05 2,050
Boulder CO $74,380 $35.76 1.93 1,710
Bloomington IN $55,940 $26.90 1.78 600
Burlington-South Burlington VT $65,070 $31.28 1.71 950
Sierra Vista-Douglas AZ $54,450 $26.18 1.67 260
Austin-Round Rock-San Marcos TX $61,990 $29.80 1.62 9,680
Colorado Springs CO $59,930 $28.81 1.61 2,350
Tallahassee FL $49,170 $23.64 1.6 1,380
Salt Lake City-Murray UT $62,410 $30.00 1.6 6,110

Largest employers by metro

Metropolitan areaMedianHourly LQEmployed
New York-Newark-Jersey City NY-NJ $75,690 $36.39 0.84 36,580
Dallas-Fort Worth-Arlington TX $60,710 $29.19 1.21 22,600
Los Angeles-Long Beach-Anaheim CA $75,070 $36.09 0.71 20,660
Chicago-Naperville-Elgin IL-IN $60,730 $29.20 0.95 19,680
Washington-Arlington-Alexandria DC-VA-MD-WV $77,860 $37.43 1.28 18,510
Atlanta-Sandy Springs-Roswell GA $62,110 $29.86 1.2 15,980
Seattle-Tacoma-Bellevue WA $78,330 $37.66 1.56 15,030
Phoenix-Mesa-Chandler AZ $62,310 $29.96 1.31 14,310
Sacramento-Roseville-Folsom CA $106,040 $50.98 2.77 13,820
Boston-Cambridge-Newton MA-NH $77,850 $37.43 1.09 13,580
Miami-Fort Lauderdale-West Palm Beach FL $60,500 $29.09 1.02 13,270
Philadelphia-Camden-Wilmington PA-NJ-DE-MD $62,210 $29.91 0.96 12,850

Current openings

About this data

Figures come from the BLS Occupational Employment and Wage Statistics programme, May 2025 release, SOC code 15-1232. OEWS surveys employers, so it reports what is actually paid rather than what job advertisements claim, and it excludes the self-employed. Estimates cover 526 of 528 metropolitan areas — near-complete coverage, which means the ranges above are reliable rather than drawn from a handful of markets. Read the methodology.